Most Astrozap-made products are in stock or available soon (dew shields, dew heaters, light shields, light shrouds, caps, covers and solar filters) .
Astrozap is also a dealer for Celestron, Sky-Watcher and Explore Scientific telescopes and accessories. Like other dealers, we are experiencing extended product backorders on Celestron, Sky-Watcher and Explore Scientific products. Please be patient as we do our very best to keep you informed and try to match your product needs to these extended delivery times.
- Explore Scientific products that are out of stock will show a red print BACKORDER NOTICE posted under the product description. If this notice is not on the product description, the product will likely be shipped to you within a week or so.
- A large number of Celestron and Sky-Watcher products (except those we have grouped on our site under "In Stock Ready to Ship Now") are currently out of stock and have extended shipping times. THERE ARE NO BACKORDER NOTICES ON CELESTRON OR SKY-WATCHER PRODUCTS. If you are interested in buying a Celestron or Sky-Watcher product not in our "In Stock Ready to Ship Now" category, we recommend that BEFORE YOU ORDER, send an email to firstname.lastname@example.org with the name and SKU# of the desired product and we will get back to you as soon as we can (usually within 48 hours) with the estimated shipping time frame. If the time is acceptable you can then place your order. Please use email@example.com and not our telephone number to call for estimated shipping times. We have a staff person closely monitoring firstname.lastname@example.org primarily for this purpose.
Once an order is placed we process payments right away to hold customers’ place in our order line.
- After you order, we will try our best to notify you within 48 hours via email of the likely shipping time window.
- If there is a shipping time frame that is unacceptable to you, simply email us to cancel the order and we will promptly refund your payment.