Prior to the return of any product, a Return Goods Authorization (RGA) number must be obtained from Astrozap by writing, emailing or calling (216-334-1622 ). Each returned part or product must include a written statement detailing the nature of the defect, as well as the owner’s name, address, and phone number.
This warranty shall not apply if it is shown that the defect or malfunction was caused by abuse, mishandling or unauthorized repair.
Post Office Box 502
Lakewood, OH 44107